Frequently Asked Questions
My yard is very small; can I still have a Pony at our party?
Our ponies are used to giving rides in all sorts of locations. Small yards are no problem. We can use a driveway or quiet street, or other spot in your yard, even if it is small. Please contact us to discuss your particular situation; I am sure we can make it work!
Is one pony enough?
How many ponies you need depends on how many guests you have attending your party and how often you want them to ride. A general rule of thumb is that 2 ponies can comfortably handle 15 guests in one hour, each riding a minimum of 2 times. Please contact us to discuss your function and together we can figure out what you need to best entertain your guests.
Do you have insurance?
Ponyland Pony Parties carries full liability insurance, proof of which can be provided. Our safety record is unblemished and we take pride in our attention to detail which is key to this fact.
What if we have older children or adults who want to ride?
Unfortunately, our ponies have a 75 pound weight limit.
Is there a mess?
We will make sure any mess will be cleaned up prior to our departure. We leave the grounds exactly as we found them (although some people insist we leave the "presents" for their garden - but that's your choice!)
How much does it cost?
Cost varies, depending on where you are located, how many ponies you want and how long we will be at your function. Please contact us to discuss pricing. we have found that in comparison with other types of entertainment, pony parties are a good value and a unique way to entertain your guests.
How is cost of the party determined?
While our prices are very competitive with other companies, we'll be less than some and a little more than others. Our prices are based on location of the party and travel time from our mini farm. Even though we are usually at your party for an hour, there are many hours of prep time involved so that you can have "The Best Party in Town!" Remember, you get what you pay for. Read our blog called "The Talk!" for more information.
What does the price include? We will arrive early to prepare the area that the pony will be giving rides, get the pony tacked up and ready, and introduce him to the area where he will be working. We provide adult handlers to ensure safety protocol is followed, while ensuring your guests have a great riding experience. We give rides by hand walking the animal on your property, or on our pony wheel. While the ride takes place, we answer questions that the rider may have... about the pony or caring for them... making this an educational experience as well. We will provide rides to your guests until the allotted time is up We always make sure everyone gets the same amount of rides to ensure everyone goes home happy. After the rides we give the guests the opportunity to give the pony treats, watch him get ready to go home and answer questions they may have. We will clean up any mess prior to our departure.
When should I reserve the party date?
As soon as you have decided on a date and time, you should let us know by calling 440-635-PONY. We will write you down tentatively in our schedule. We will require you send a deposit within 3 business days along with our reservation form to confirm that date and time. If we do not receive your deposit, we reserve the right to book another party for that day and time. If you have a special situation, let us know. We are always willing to work with you. YOUR PARTY IS NOT BOOKED WITH PONYLAND PONY PARTIES UNTIL YOU RECEIVE CONFIRMATION OF YOUR DEPOSIT RECEIVED. Therefore, we suggest holding off mailing those invitations until you’ve received a confirmation from us to avoid disappointed guests.
Will I get a confirmaton?
Once we receive your paperwork in the mail, we will notify you. We do not confirm parties by phone. We will either email you a confirmation or send it by mail.
What if it rains?
We always call you the night before your event to touch base and confirm details. If there is a possibility that weather may be arrive earlier). Ponyland Pony Parties, Inc. does not overbook their day... so we can be flexible, understanding that having a yard filled with disappointed guests can be a problem! We stay in contact with you by cell phone on the day of your party to make any changes necessary to the schedule. But, ultimately, if you decide the weather is going to prevent the guests from enjoying the pony rides, then we will cancel the engagement and reschedule to another date.
How far do you travel?
In general, we cover all of Northeast Ohio and Western Pennsylvania. Please call us to discuss your event. There are times when we are available to travel outside our normal areas.
Why should I book a party with Ponyland Pony Parties?
We are a family owned and operated company since 2006. We offer exceptional quality animals, both in temperament and appearance. They enjoy a high quality standard of living, spending much of their time either in the pasture with their buddies or in their comfy stalls where treats and pampering are ramped. When they do work, they are enthusiastic and extremely sociable. They really love interacting with people and it shows! Brian and I really love what we do and are eager to share our love of horses with you and your guests! We are reliable, courteous and will provide your event with an experience that will be talked about for a long time!